Hello everyone,
Let’s take a look at what could be causing Internet
Explorer to be giving you these messages. First step will be to reset
Internet Explorer, you can do this by:
· Close any
Internet Explorer windows
· Click
Start
· Click
Control Panel
· Open
Internet Options (you may have to switch from category view to icons to find this)
· Click the
Advanced tab
· Click
Reset…
· Click
Reset
· Click
Close
· Click
OK
· Open
Internet Explorer
If you are still having problems, then next thing to look
at would be another program causing a conflict with Internet Explorer.
You can test this by doing a clean boot: (if you have Windows Explorer
crashes, test these with a
clean boot as well)
· Click
Start
· Type
msconfig into the search field (if using Windows XP you will need to click Run… then type in msconfig)
· Press
Enter on your keyboard
· Click
Continue on the User Account Control (If prompted)
· Click
Selective startup
· Uncheck
Load startup items
· Click the
Services tab
· Check the
Hide all Microsoft services box
· Click
Disable all
· Click
OK
· Click
Restart Now
Once your computer has finished restarting, test to see
if you still get the same error in Internet Explorer. If not then you
just have to identify which service/startup item was causing the
problem.
· Click
Start
· Type
msconfig into the search field (if using Windows XP you will need to click Run… then type in msconfig)
· Press
Enter on your keyboard
· Click
Continue on the User Account Control (If prompted)
· Click the
Services tab
· Check the
Hide all Microsoft services box
· Check (Enable) the top half of the service boxes
· Click
OK
· Click
Restart Now
Once your computer has restarted, again test to see if
the problem is still gone. If so, then the services you enabled are good
to stay. Repeat the enabling process for half of the remaining disabled
services and continue this process until the
problem returns or all services are enabled. If the problem returns
then you will need to test the last batch of services you enabled one by
one to find which was causing the problem to occur.
If you enable all services and the problem still hasn’t returned:
· Click
Start
· Type
msconfig into the search field (if using Windows XP you will need to click Run… then type in msconfig)
· Press
Enter on your keyboard
· Click
Continue on the User Account Control (If prompted)
· Click the
Startup tab
· Check (Enable) the top half of the service boxes
· Click
OK
· Click
Restart Now
Follow the same process as before, with testing after
each restart. If the problem hasn’t returned, go back and enable half of
the remaining list of startup items and continue the process until the
problem has returned. Then you will need to
test the last batch of startup items you enabled one by one to find
which causes the problem to occur.
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